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Tools built for the Moroccan counter.

Every feature answers a real constraint of Moroccan small businesses: WhatsApp, French and Arabic side by side, cards in the phone's wallet.

Apple & Google Wallet cards

Your customers save their card straight into the wallet their phone already has (Apple Wallet or Google Wallet) — without downloading a single app.

  • Works on iPhone and Android
  • Updates in real time with nothing for the customer to do
  • Native push notifications through the wallet
  • PWA card as a fallback, for complete coverage

WhatsApp notifications

In Morocco, WhatsApp is the number one channel. Fedelio integrates it natively to reach your customers where they already are.

  • Automatic message on every stamp issued
  • Notification when a reward is earned
  • Personalised inactivity reminders
  • Sent through the official WhatsApp Business API (Meta)

Stamper app

Your staff's mobile app for issuing stamps and redeeming rewards in seconds.

  • iOS and Android
  • Instant QR scan
  • Offline mode with synchronisation
  • No queue friction at peak times

Analytics and indicators

Real-time dashboards to measure what your programme returns and identify your best customers.

  • Customer return rate
  • Busiest hours and days
  • Champions / Regulars / At-risk segments
  • CSV export of all your data

Multiple locations

Run several outlets from one dashboard. Made for franchises and chains.

  • Up to 10 locations on the fullest plan
  • Unified and per-site reporting
  • Role-based permissions
  • One loyalty card across all your sites

Automatic messaging

Messages triggered automatically at the right moments to bring your customers back without effort.

  • Reminder after 30 days of inactivity
  • Congratulations at the halfway mark
  • Card expiry alert
  • Manual campaigns targeted by segment

Web PWA card

For customers who do not use Apple or Google Wallet: a loyalty card reachable from the browser, with nothing to install.

  • Works on any smartphone
  • Added to the home screen in one tap
  • Offline mode
  • The same experience as the wallet

Security and compliance

Your customer data is yours. We never resell it. Compliant with Moroccan law 09-08.

  • Law 09-08 (CNDP) and GDPR
  • TLS 1.3 encryption
  • Data export and deletion on request
  • Two-factor authentication for owner accounts
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Fedelio

Loyalty cards that live in your customers' phones. Made in Casablanca.

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